Job Description

Transdev in Columbus, OhioviaColumbus Airport is hiring a Part Time Baggage Handler to provide operational oversight, day-to-day operational needs, and assist passengers in need, and with loading/unloading of baggage from the bus. We are seeking customer service-oriented professionals who are dedicated to safety.

Position Subject to Collective Bargaining Agreement:

• $17.50 - $19.50 / hour

• 1st shift, 2nd shift, 3rd shift available - will be required to work weekends -

• This position can lead to full-time.

Benefits include:

• 401k or similar retirement plan

Key Responsibilities:

• Oversees on-road service by tracking trip performance measures, route began on time, performance, incidents, etc.

• Provides customer support by responding to questions/concerns regarding schedules, lost items, timing, and general service challenges. Assists passengers in need, and with loading/unloading of baggage from the bus.

• Assists in emergency situations for vehicle operators, act as liaison between drivers, management, and emergency services.

• Reconcile physical passenger counts and electronic count from the bus systems if equipped.

• Other duties as assigned by General Manager or Direct Supervisor

Qualifications:

• High school diploma or equivalent

• Valid driver's license

• Technical degree preferred

• ADA knowledge

• 2 years customer service experience

• Excellent verbal, interpersonal skills, email, and phone skills

• Excellent customer service skills & problem solving skills

• Ability to lift minimum of 50 pounds

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.

• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

• Work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

• Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Job Category: Customer Service

Job Type: Part Time

Req ID: 7795

Pay Group: 2V9

Cost Center: 55368

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Job Tags

Full time, Contract work, Part time, Local area, Flexible hours, Shift work, Night shift, Weekend work, Day shift, Afternoon shift

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