Job Description

THE ELENE IS SEEKING A DIRECTOR OF HOUSEKEEPING. This is a pre-opening hire with a rare opportunity to build a housekeeping operation from the ground up at a new luxury resort in Napa Valley. We are looking for an experienced leader who is ready to set the standard, shape the culture, and open a property that will be one of the most exciting hospitality openings in Wine Country in 2026. Candidates must have a flexible schedule that includes weekends and holidays. The ability to respond to property needs outside of regular hours should be expected. 

ABOUT THE ELENE, NAPA VALLEY

Imagine standing where dawn first breaks over Napa Valley-where the sun's earliest rays illuminate vineyard rows and endless possibility unfolds. This is The Elene, Greek for "shining light."

Opening Late Fall 2026, The Elene is a 50-room luxury resort where elegance meets intimacy in Wine Country's most elevated form. We're not building another hotel. We're creating a place where comfort invites you to be exactly who you are-where culinary artistry, radical connection, and the soul-stirring beauty of Napa converge into something genuinely transformative.

MOSAIC HOTEL COLLECTION

The Elene joins the distinguished Mosaic Hotel Collection-a family of Northern California boutique properties including El Dorado Hotel in Sonoma, North Block Hotel in Yountville, The Madrona in Healdsburg, Olema House in Point Reyes, and Campos Polanco in Mexico City. Under the stewardship of Palisades Hospitality Group, each Mosaic property reflects an authentic connection to the place. The Elene will illuminate Napa Valley's essence like nowhere else.

POSITION OVERVIEW

The Director of Housekeeping provides strategic leadership and operational oversight for all housekeeping functions at The Elene, a 50-room luxury resort opening November 2026 in Napa Valley. This role builds the housekeeping operation from the ground up, establishing the standards, systems, staffing, and culture that will define the guest experience from opening day forward.

This is a pre-opening hire. The Director of Housekeeping will lead all aspects of the housekeeping department including guest rooms, public areas, laundry operations, and overnight restaurant cleaning coordination, managing a team of 30 or more. At a property with an Average Daily Rate exceeding $900, the expectation is a housekeeping operation guests never think about because everything simply works.

SEE THE ATTACHED JOB DESCRIPTION FOR MORE DETAILS

COMPENSATION & BENEFITS

• Competitive salary commensurate with experience (range: $90,000 - $95,000 depending on qualifications)
• Performance-based bonus structure tied to financial and operational goals
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (vacation, sick)
• Complimentary meals during shifts
• Employee hotel and restaurant discounts across Mosaic Hotel Group properties
• Professional development opportunities and career growth within PHG portfolio

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