Job Description

City Phoenix

State AZ

Remote NO

Department Surgery

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Integration Specialist is responsible for the day‑to‑day reliability, configuration, troubleshooting, and optimization of multi‑vendor clinical integrations, particularly those supporting operating room and procedural environments. This role provides real‑time technical support for live clinical settings, proactively monitoring system performance, resolving issues that could impact patient care or surgical workflow, and coordinating rapid resolution across Information Technology, Clinical Engineering, vendors, and clinical stakeholders.

The Integration Specialist performs system administration, root‑cause analysis, and validation of interfaces and data flows between clinical systems (e.g., EHR, surgical video and images and device platforms), ensuring data integrity, system uptime, and compliance with enterprise standards.

The position also plays a key role in new technology implementations and system upgrades, supporting system testing, go‑live readiness, post‑implementation stabilization, and long‑term sustainment. This includes documenting workflows, developing standard operating procedures, assisting with change management, and serving as a point of contact support for integrated clinical systems.

The Integration Specialist regularly collaborates with surgeons, nursing leadership, IT teams, and vendors to ensure effective  technical solutions, while minimizing reliance on external service calls and reducing system downtime.

As Surgical Services technology continues to evolve, this role may support additional system integrations, emerging technologies, and process improvement initiatives in alignment with departmental priorities and organizational governance.

Qualifications

• High school diploma or GED required.

Additional Qualifications

• IT experience is strongly preferred.

• Bachelor's degree or equivalent experience in a similar operational area such as scheduling, medical records, desk system, and/or transcription preferred.

• Demonstrated knowledge in the following areas:  Healthcare software packages (Epic, VideoHub, Midia, Intuitive) systems analysis and design, database design and utilization, project management, software development, software testing, web technologies, and systems documentation.
• Excellent interpersonal, communication, and organizational skills.
• Experience diagnosing failures in video, routing, PACS mapping, integration stacks, capture PC's, etc.

Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals. If less than three completed, please attach as many as are available.

Exemption Status

Exempt

Compensation Detail

$59,904 - $89,960 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday–Friday, 6:30 a.m. – 3:30 p.m.; hours may vary slightly based on departmental coverage needs.

Weekend Schedule

None at this time.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Karen Teetzel

Job Tags

Full time, Remote work, Monday to Friday, Flexible hours, Weekend work

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