Job Description

### Virtual Assistant (Remote) – Cleaning Services Company

**Location:** Remote (U.S. applicants only)

**Job Type:** Full-Time / Part-Time

**About Us:**

We are an established and growing residential and industrial cleaning company seeking a dependable Virtual Assistant to support our daily operations and customer service functions. This role is critical in ensuring a smooth client experience and efficient scheduling of services.

**Key Responsibilities:**

* Manage inbound calls, emails, and customer inquiries in a professional manner
* Schedule, confirm, and update cleaning appointments
* Coordinate with field teams to ensure timely service delivery
* Maintain accurate records of bookings and customer information
* Send invoices and follow up on outstanding payments
* Provide general administrative support as needed

**Qualifications:**

* Prior experience in customer service, administrative support, or virtual assistance
* Strong communication and interpersonal skills
* Highly organized with strong attention to detail
* Ability to multitask and manage a high volume of requests
* Proficient with basic computer systems (email, scheduling tools, spreadsheets)
* Reliable internet connection and a quiet work environment

**Preferred Qualifications:**

* Experience in home services, cleaning, or field service industries
* Familiarity with scheduling or CRM software

**Compensation:**

Competitive hourly rate, based on experience

**How to Apply:**

Please submit your resume along with a brief summary of your relevant experience.

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